Navigating through the airport can often become overwhelming, with signs pointing in multiple directions. This can add unnecessary stress and delays to your journey. To avoid such confusion at the Frontier Airlines Terminal ORD, it is beneficial to have a reliable guide. This guidebook is precisely what you need, offering a comprehensive overview of all critical areas within the terminal. It is designed to guide you efficiently through the terminal, ensuring a smooth and hassle-free travel experience. If you have any further inquiries regarding your flight, don’t hesitate to reach out to the information desks provided by the airline. Keep reading to collect more details!
What Terminal is Frontier Airlines at ORD?
Knowing the exact airline terminal is crucial. So, check your Frontier arrival and departure terminals at Chicago Ohare International Airport before your adventure begins!
Arrivals | Departures |
When you land at O’Hare Airport via Frontier Airlines, you will be greeted with a straightforward and safe arrival process in Terminal 5. For your convenience, various transport options are at hand within the terminal and its vicinity. These ensure you can move on from the airport or manage your plans without delay. So, collect your baggage and proceed towards the exit gates to explore your dream destination. | Setting off with Frontier Airlines? Your departure journey begins at Terminal 5 of ORD Airport. This terminal caters to your needs with ample check-in desks, minimizing wait times and the hassle of rushing. While waiting for your flight, feel free to explore the duty-free zones, unwind in the available lounges, and more. With friendly and efficient terminal staff at your service, expect a smooth and enjoyable travel experience. |
Important Contacts
The team at Frontier Airlines ORD Terminal is dedicated to meeting your travel requirements and keeping you well-informed on the services offered. Below, we have outlined all the essential information for you. Whether you choose to seek assistance online or face-to-face, our customer support staff is prepared to assist you. We encourage you to go through the information provided and reach out for any assistance you require.
Complete Information About Frontier Airlines at ORD
Airport Name | Chicago O’Hare International Airport |
Airport Code | KWE |
Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
Contact No. | +18008326352 |
Arrivals | Terminal 5 |
Departures | Terminal 5 |
ICAO Code | KORD |
IATA Code | ORD |
Ticket Counter Hours | 24 hours a Day |
Official Website | www.flyfrontier.com |
Online Check in | www.flyfrontier.com/travel/my-trips/check-in/ |
www.facebook.com/flyfrontier | |
x.com/FlyFrontier | |
www.instagram.com/flyfrontier/ | |
Youtube | www.youtube.com/@flyfrontiervideos |
Information Desks
Frontier Airlines ensures a smooth experience at the ORD Terminal, assuring exceptional service from the instant customers arrive. If you require any specialized assistance throughout your journey, the airline counter representatives are always ready to provide that personal touch and support.
Book and Manage Flights
With Frontier Airlines, booking and managing your flights is a straightforward process, ensuring that planning your journey is as smooth as sailing through clear skies. The online platform is designed for ease, allowing travelers to quickly secure seats and modify travel arrangements with ease. Should any issues arise, their dedicated staff are readily available to assist, ensuring your travel plans are executed flawlessly.
Offline and Online Check-in
Understanding the check-in process with Frontier Airlines is crucial for a seamless travel experience. The airline requires domestic travelers to arrive at the airport 2 hours before their flight’s scheduled departure and international travelers 3 hours before, facilitating ample time for all pre-flight procedures, including securing boarding passes. This ensures a smooth transition from check-in to takeoff, aimed at providing a stress-free start to your journey.
Ticket Cancellation
Frontier recognize that travel plans can change, which is why it has designed a straightforward ticket cancellation process. Their flexible cancellation policies are in place to accommodate your needs, allowing for adjustments to your travel itinerary with minimal fuss. If you need to cancel, whether well in advance or close to your departure date, the friendly staff at the ORD Terminal counters are there to guide you through the process and discuss refund options.
Lost and Found Claim
In case you have misplaced an item or can’t find your belongings upon arrival, don’t worry. The friendly airline staff at Frontier Airlines ORD Terminal is equipped to assist you in reporting and reclaiming your lost items. By providing detailed information about the item and its last known location, their team can initiate the process to help recover your belongings efficiently, aiming to return them to you as quickly as possible.
Eat and Shop
Terminal 5 at Chicago O’Hare, where Frontier Airlines operates, is a paradise for those who love to eat and shop. Here, no matter if you are looking for a speedy snack or a sit-down meal, you will find exactly what you are craving. Beyond satisfying your appetite, this terminal offers an extensive array of stores where you can pick up anything from last-minute travel necessities to unique gifts.
Eating Spots at ORD Airport | |
Bar Siena | Metropolis Coffee |
Big Bowl | Nuts on Clark |
Burger King | Pepsi – Vending Machine |
Canteen Healthy Snacks – Vending Machine | Publican Quality Bread |
Farmer’s Fridge – Vending Machine | Sprinkles Cupcake – Vending Machine |
Garrett Popcorn Cart Kiosk | The Goddess and Grocer |
Garrett Popcorn Shops | The Hampton Social |
Dunkin’ Donuts | R.J. Grunts Burgers & Fries |
Farm2Air Market | Six Points Market |
Goddess on the Go | The Protein Bar Kiosk |
Hub 51 | Tocco |
McDonald’s | Tortas Frontera by Rick Bayless |
Wow Bao | Urban Olive |
Shopping Stores at ORD Airport | |
BLVD & Branch | Hudson Wall Shop |
Evolve | Polly Pocket (Mattel) – Vending Machine |
Hudson News & Gifts | Premium Sound – Vending Machine |
Brookstone | I Love Chicago |
Chicago Essentials – Vending Machine | InMotion |
Dufry | Lego – Vending Machine |
Wolford – Vending Machine |
Lounges
Want to relax before your flight takes off? Travelers can find lounge areas designed to provide comfort and relaxation before their flight. These lounges offer a variety of amenities, including comfortable seating, Wi-Fi access, refreshments, and sometimes even shower facilities to refresh after a long journey. While some may be accessible to all passengers, others might require certain membership, class of travel, or an entry fee. Plus, these lounges serve as a perfect retreat for those looking to unwind, work in peace, or simply enjoy a meal in a more private setting before departure.
- British Airways Lounge
- SAS Lounge
- Swissport Lounge
- Delta (Sky Club)
Wifi Facility
Travelers have access to Wi-Fi facilities at Frontier Airlines Terminal ORD to stay connected. Whether you are looking to pass the time, stay on top of work, or just browse the internet, the Wi-Fi at ORD has you covered. The service offers both complimentary and premium options to suit different needs. For basic surfing and checking emails, the free Wi-Fi is perfect, but for those requiring faster speeds for streaming or downloading, a premium service is available at a cost.
Lost and Found
At O’Hare International Airport, locating a lost item involves reaching out to the specific department nearest to where the item was last encountered. ORD Frontier Airlines Terminal has multiple entities responsible for handling lost and found items, making it essential to contact the one most closely associated with your item’s last known location. The staff there will need the specific details to find your precious belongings. Those who have lost their item on board can get in touch with an airline representative to get it back.
Banking
At Terminal 5, passengers have access to comprehensive banking services to meet a variety of financial needs. These services include issuing cashier’s checks, providing credit card advances for those needing to purchase foreign currency, and offering basic office services like faxing and photocopying. Personal banking, checking account services, and commercial deposit options are available. Additionally, for those arriving from abroad or preparing for international travel, a foreign currency exchange service is readily accessible. Plus, for quick cash withdrawals, Automated Teller Machines (ATMs) are conveniently located throughout the terminal.
Transportation Between ORD Terminals
When transferring between the domestic Terminals 1, 2, and 3 at ORD, there is no need to exit the secure area or use the Airport Transit System (ATS). Just follow the signs overhead to easily navigate between these terminals. However, if you are moving between Terminal 5 and the domestic terminals (1, 2, or 3), you will need to use the ATS. For added convenience, a Terminal Transfer Bus (TTB) service is also available to help you move between these terminals efficiently.
More Advantages!
At the ORD Frontier Airlines Terminal, you will find numerous amenities meant to elevate your travel experience from arrival to departure. These offerings are crafted to add ease, comfort, and security to your journey, whether you are embarking on a new adventure or wrapping up a memorable one.
Check-in counters | Changing rooms |
Banks | Family restrooms |
Children play areas | Unaccompanied minors support |
Baby care services | Airport/airline lounges |
Pet-friendly travel services | Luggage wrapping |
Baggage allowance | Ticketing counters |
Yoga room | Automated external defibrillator unit |
Foreign currency exchange | USO |
All gender toilet | ATMs |
Duty-free shops | Baggage claim |
Airport information | Information counters |
Lost and found desk support | Escalators |
Preboarding services | Wheelchair drop off |
Wifi and Internet access | Service animal relief area |
Chapel | Security checkpoint |
Elevators | TSA pre-check |
Mother’s room location pad | Family lounge |
Door vestibule | Dining Courts |
WiFi Connectivity | Multimedia and games |
Ground Transportation | Retail Stores |
Rest and relaxation | Parkings |
Chicago O’Hare International Airport Map & Location
In a Nut Shell
Ensure you are walking the correct route as you proceed with your travels through the Frontier Airlines Terminal ORD. With this manual in hand, you will confidently steer clear of any missteps along your journey. It is a reliable companion that guarantees you won’t go off course, keeping your trip smooth from start to finish.
Frequently Asked Questions:
Frontier Airlines operates from Terminal 5 at O’Hare International Airport.
You must arrive at least 2 hours before a domestic flight and 3 hours for international flights, allowing ample time for check-in and security procedures.
Terminal 5 houses several lounges that passengers of Frontier Airlines can access depending on their ticket class or membership status with affiliated lounge programs.
Several transportation options are available, including taxis, rideshare services like Uber and Lyft, public transportation, and airport shuttles, making it convenient for travelers.
Yes, Frontier Airlines offers online check-in through their website or mobile app, enabling passengers to save time and skip the airport check-in queues.
The terminal offers a range of facilities, including dining, shopping, restrooms, Wi-Fi, currency exchange, and information desks to ensure a comfortable wait.
Ensure you have enough layover time to navigate Terminal 5, go through any necessary security checks again, and reach your next gate comfortably.
Frontier Airlines Terminals Other Locations
- Frontier Airlines HAV Terminal – José Martí international Airport
- Frontier Airlines SNA Terminal – John Wayne Airport
- Frontier Airlines RNO Terminal – Reno–Tahoe International Airport
- Frontier Airlines MSN Terminal – Dane County Regional Airport
- Frontier Airlines BDL Terminal – Bradley International Airport
- Frontier Airlines ABE Terminal – Lehigh Valley International Airport
- Frontier Airlines SJO Terminal – Juan Santamaría International Airport
- Frontier Airlines SAT Terminal – San Antonio International Airport
- Frontier Airlines FAI Terminal – Fairbanks International Airport
- Frontier Airlines ILM Terminal – Wilmington International Airport
- Frontier Airlines CAK Terminal – Akron–Canton Airport
- Frontier Airlines PSP Terminal – Palm Springs International Airport
- Frontier Airlines PWM Terminal – Portland International Jetport
- Frontier Airlines OAK Terminal – Oakland International Airport
- Frontier Airlines ROC Terminal – Frederick Douglass Greater Rochester International Airport
- Frontier Airlines ONT Terminal – Ontario International Airport
- Frontier Airlines FAR Terminal – Hector International Airport
- Frontier Airlines ATL Terminal – Hartsfield–Jackson Atlanta International Airport
- Frontier Airlines IAH Terminal – George Bush Intercontinental Airport
- Frontier Airlines GRB Terminal – Green Bay–Austin Straubel International Airport
- Frontier Airlines BBG Terminal – Branson Airport
- Frontier Airlines GEG Terminal – Spokane International Airport
- Frontier Airlines RSW Terminal – Southwest Florida International Airport
- Frontier Airlines CVG Terminal – Cincinnati/Northern Kentucky International Airport
- Frontier Airlines CLE Terminal – Cleveland Hopkins International Airport
- Frontier Airlines STL Terminal – St. Louis Lambert International Airport
- Frontier Airlines COU Terminal – Columbia Regional Airport
- Frontier Airlines SEA Terminal – Seattle–Tacoma International Airport
- Frontier Airlines GUA Terminal – La Aurora International Airport
- Frontier Airlines SDF Terminal – Louisville Muhammad Ali International Airport
- Frontier Airlines SMF Terminal – Sacramento International Airport
- Frontier Airlines ANU Terminal – VC Bird International Airport
- Frontier Airlines IAD Terminal – Dulles International Airport
- Frontier Airlines BFL Terminal – Meadows Field Airport
- Frontier Airlines LIT Terminal – Bill and Hillary Clinton National Airport
- Frontier Airlines RDU Terminal – Raleigh–Durham International Airport
- Frontier Airlines FLL Terminal – Fort Lauderdale-Hollywood International Airport
- Frontier Airlines DEN Terminal – Denver International Airport
- Frontier Airlines CEZ Terminal – Cortez Municipal Airport
- Frontier Airlines LIR Terminal – Daniel Oduber Quirós International Airport
- Frontier Airlines PHF Terminal – Newport News/Williamsburg International Airport
- Frontier Airlines SYR Terminal – Syracuse Hancock International Airport
- Frontier Airlines BIL Terminal – Billings-Logan International Airport
- Frontier Airlines COS Terminal – Colorado Springs Airport
- Frontier Airlines GRR Terminal – Gerald R. Ford International Airport
- Frontier Airlines PIT Terminal – Pittsburgh International Airport
- Frontier Airlines LGA Terminal – LaGuardia Airport
- Frontier Airlines MIA Terminal – Miami International Airport
- Frontier Airlines MDW Terminal – Chicago Midway International Airport
- Frontier Airlines MSY Terminal – Louis Armstrong New Orleans International Airport
- Frontier Airlines ISP Terminal – Long Island MacArthur Airport
- Frontier Airlines ICT Terminal – Wichita Dwight D. Eisenhower National Airport
- Frontier Airlines SUX Terminal – Sioux Gateway Airport
- Frontier Airlines MDT Terminal – Harrisburg International Airport
- Frontier Airlines IDA Terminal – Idaho Falls Regional Airport
- Frontier Airlines ORF Terminal – Norfolk International Airport
- Frontier Airlines MYR Terminal – Myrtle Beach International Airport
- Frontier Airlines DFW Terminal – Dallas/Fort Worth International Airport
- Frontier Airlines BQN Terminal – Rafael Hernández International Airport
- Frontier Airlines BRO Terminal – Brownsville South Padre Island International Airport
- Frontier Airlines PUB Terminal – Pueblo Memorial Airport
- Frontier Airlines SFO Terminal – San Francisco International Airport
- Frontier Airlines ELP Terminal – El Paso International Airport
- Frontier Airlines LCK Terminal – Rickenbacker International Airport
- Frontier Airlines MKE Terminal – Milwaukee Mitchell International Airport
- Frontier Airlines TPA Terminal – Tampa International Airport
- Frontier Airlines DTW Terminal – Detroit Metropolitan Wayne County Airport
- Frontier Airlines MEM Terminal – Memphis International Airport
- Frontier Airlines SWF Terminal – New York Stewart International Airport
- Frontier Airlines SOW Terminal – Show Low Regional Airport
- Frontier Airlines TTN Terminal – Trenton-Mercer Airport
- Frontier Airlines BIS Terminal – Bismarck Airport
- Frontier Airlines LAX Terminal – Los Angeles International Airport
- Frontier Airlines GTF Terminal – Great Falls International Airport
- Frontier Airlines JAX Terminal – Jacksonville International Airport
- Frontier Airlines BUR Terminal – Hollywood Burbank Airport
- Frontier Airlines TYS Terminal – McGhee Tyson Airport
- Frontier Airlines BWI Terminal – Baltimore/Washington International Thurgood Marshall Airport
- Frontier Airlines BNA Terminal – Nashville International Airport
- Frontier Airlines PGD Terminal – Punta Gorda Airport
- Frontier Airlines PHX Terminal – Phoenix Sky Harbor International Airport
- Frontier Airlines CMH Terminal – John Glenn Columbus International Airport
- Frontier Airlines MCI Terminal – Kansas City International Airport
- Frontier Airlines BFM Terminal – Mobile International Airport
- Frontier Airlines SRQ Terminal – Sarasota Bradenton International Airport
- Frontier Airlines SDQ Terminal – Las Américas International Airport
- Frontier Airlines SJU Terminal – Luis Muñoz Marín International Airport
- Frontier Airlines OKC Terminal – Will Rogers World Airport
- Frontier Airlines IND Terminal – Indianapolis International Airport
- Frontier Airlines DAY Terminal – Dayton International Airport
- Frontier Airlines PDX Terminal – Portland International Airport
- Frontier Airlines SAV Terminal – Savannah/Hilton Head International Airport
- Frontier Airlines DSM Terminal – Des Moines International Airport
- Frontier Airlines MEX Terminal – Mexico City International Airport
- Frontier Airlines MSO Terminal – Missoula Montana Airport
- Frontier Airlines DCA Terminal – Ronald Reagan Washington National Airport
- Frontier Airlines CLT Terminal – Charlotte Douglas International Airport
- Frontier Airlines AUS Terminal – Austin–Bergstrom International Airport
- Frontier Airlines CID Terminal – Eastern Iowa Airport
- Frontier Airlines RFD Terminal – Chicago Rockford International Airport
- Frontier Airlines FAT Terminal – Fresno Yosemite International Airport
- Frontier Airlines LAS Terminal – Harry Reid International Airport
- Frontier Airlines MSP Terminal- Minneapolis−Saint Paul International Airport
- Frontier Airlines MTY Terminal – Monterrey International Airport
- Frontier Airlines PHL Terminal: Philadelphia International Airport
- Frontier Airlines UST Terminal – Northeast Florida Regional Airport
- Frontier Airlines BOS Terminal – Boston Logan International Airport
- Frontier Airlines SBN Terminal – South Bend International Airport
- Frontier Airlines SLC Terminal – Salt Lake City International Airport
- Frontier Airlines GSO Terminal – Piedmont Triad International Airport
- Frontier Airlines CHS Terminal – Charleston International Airport
- Frontier Airlines EUG Terminal – Eugene Airport
- Frontier Airlines BZN Terminal – Bozeman Yellowstone International Airport
- Frontier Airlines PSM Terminal – Portsmouth International Airport
- Frontier Airlines HOU Terminal – William P. Hobby Airport
- Frontier Airlines MCO Terminal – Orlando International Airport
- Lufthansa Airlines IAH Terminal – George Bush Intercontinental Airport
- Lufthansa Airlines HYD Terminal – Rajiv Gandhi International Airport
- Lufthansa Airlines HKG Terminal – Hong Kong International Airport
- Lufthansa Airlines HAM Terminal – Hamburg Airport
- Lufthansa Airlines HAJ Terminal – Hannover Airport
- Lufthansa Airlines GWT Terminal – Flughafen Sylt
- Lufthansa Airlines GOI Terminal – Goa Dabolim International Airport
- Lufthansa Airlines GLA Terminal – Glasgow Airport
- Lufthansa Airlines GIG Terminal – Rio de Janeiro/Galeão–Antonio Carlos Jobim International Airport
- Lufthansa Airlines FRA Terminal – Frankfurt Airport